Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
From Aloha POS, Aloha Mobile POS and self-ordering kiosks, to guest and table management, kitchen production and payment processing, you can ensure speed, accuracy and ease of use with our POS systems—built by people who know restaurant operations inside and out.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
NCR VOYIX is the world’s leading enterprise technology provider of software, hardware and services for banks, retailers, restaurants, small business and telecom & technology. We enable digital transformation that connects our clients’ operations from the back office to the front end and everything in between so they can delight customers anytime, anywhere and compete.
Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
From Aloha POS, Aloha Mobile POS and self-ordering kiosks, to guest and table management, kitchen production and payment processing, you can ensure speed, accuracy and ease of use with our POS systems—built by people who know restaurant operations inside and out.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
Power your business by teaming up with NCR VOYIX. We sell more payment, assisted and self-service technologies than almost any other vendor in the world. And our experience can help you focus your efforts on the most promising market opportunities.
We are NCR VOYIX, the global leader in consumer transaction technology. For more than 130 years, NCR has helped companies better connect, interact and transact with customers.
NCR has separated into two separate and distinct companies: NCR VOYIX and NCR Atleos.
This website is temporarily being used by and for NCR VOYIX alone, and not by or for NCR Atleos. Click here to go to the NCR Atleos website.
THE GREEN ROOM | CUSTOMER WINS
Merging payment solutions with NCR VOYIX customer service
When Personify was losing customers with a nonresponsive payments partner, we stepped in. And gave them the kind of collaboration and technology that makes growth simple.
“With previous partners, a customer that experienced a payments problem did not always receive a quick resolution. When we moved to NCR VOYIX’s Payments Solution, we were pleased that their customer support team was able to quickly jump in and tackle any issues.”
— Personify
What they needed
To become #1 in their market
For over 20 years, Personify has been supporting organizations including YMCAs across the country to better engage with their members, maximize revenue and improve operations. With a market leading suite of solutions for associations and nonprofits, they are committed to helping people pursue their passions and spend less time managing their technology. On a mission to become the #1 technology provider in their market, they confronted a problem: their payments provider was nonresponsive and lacked a collaborative approach. So, when problems came up, they were scrambling to fix them, which strained their payment system and, most important, resulted in lost customers.
What we delivered
NCR VOYIX Payment Solutions, the payment partner they needed
NCR VOYIX Payment Solutions delivered the true partnership they needed. With robust collaboration and a commitment to a high level of communication, Personify has a better payments roadmap. So, when they go to market, they do it in a planned, customer-first and proactive way. And their YMCA clients are welcome to contact NCR support with any payments issues they may have, leading to a better payment solution from Personify.
What happened next
More responsiveness, customer retention & ROI
With the right payments partner, they’re growing their business. Now they’re benefitting from shared updates about what’s valuable to their clients, presenting unified messages and making improvements. And with better request responsiveness, collaboration and a customer-first approach, Personify has better customer retention, increased profits and ROI and a shared mission that’s bringing in new YMCA customers.