ICBC has built its reputation thanks to its ability to offer a highly professional service and top-quality products. However, the bank operates in an increasingly volatile and demanding marketplace. They needed to be leaner and more efficient to meet the growing demands of their customers.
NCR Cash Management helped them to redesign the whole process. For their customers, it improved cash availability at ATMs, branches and self-service machines. Internally it streamlined the cash management process and enabled them to create a new, more efficient, cash management team.
With NCR’s help, they have transformed their cash management to deliver better, faster and more efficient services which benefit their team and their customers.