Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
From Aloha POS, Aloha Mobile POS and self-ordering kiosks, to guest and table management, kitchen production and payment processing, you can ensure speed, accuracy and ease of use with our POS systems—built by people who know restaurant operations inside and out.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
NCR VOYIX is the world’s leading enterprise technology provider of software, hardware and services for banks, retailers, restaurants, small business and telecom & technology. We enable digital transformation that connects our clients’ operations from the back office to the front end and everything in between so they can delight customers anytime, anywhere and compete.
Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
From Aloha POS, Aloha Mobile POS and self-ordering kiosks, to guest and table management, kitchen production and payment processing, you can ensure speed, accuracy and ease of use with our POS systems—built by people who know restaurant operations inside and out.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
Power your business by teaming up with NCR VOYIX. We sell more payment, assisted and self-service technologies than almost any other vendor in the world. And our experience can help you focus your efforts on the most promising market opportunities.
We are NCR VOYIX, the global leader in consumer transaction technology. For more than 130 years, NCR has helped companies better connect, interact and transact with customers.
NCR has separated into two separate and distinct companies: NCR VOYIX and NCR Atleos.
This website is temporarily being used by and for NCR VOYIX alone, and not by or for NCR Atleos. Click here to go to the NCR Atleos website.
THE GREEN ROOM | CUSTOMER STORY
First Fed
First Fed has always been committed to giving its customers the best services possible. By partnering with NCR VOYIX, the community bank gained access to transformative solutions to become leaders in innovation.
"NCR VOYIX understands our strategic plans and is working with us to design an implementation plan.
Their holistic approach to solution-building helps bridge gaps and delivers innovative ways to meet our goals."
— Crystal Radwanski, Digital Solutions & Innovations Manager, First Fed
The problem
A need for better data
Based in Washington, First Fed has been providing high-quality banking services to locals for almost a century. In that time, the community bank has developed an outstanding reputation and won several industry awards. First Fed has partnered with fintech companies to develop new digital solutions that position the community bank to be at the cutting edge of technology. By upgrading its data management solutions, First Fed hoped to provide better and more personalized services.
What NCR VOYIX did
Gaining greater control over data
First Fed came to NCR VOYIX for help creating customer-facing solutions that could be integrated with its back-end systems to improve sales and provide a seamless end-to-end process to enhance every stage of the customer journey. Using NCR's Terafina platform, together with First Fed's CRM system, NCR helped the community bank gain greater control over all its data. Because NCR understands the need for a holistic approach to developing solutions that address the customer experience and achieve superior data integration, NCR was able to create a tailored system that improved its customer segmentation and targeting abilities.
Results
Boosting the customer experience
With this system in place, First Fed has been able to implement integrated data management and provide an enhanced customer experience through its fintech solutions. NCR VOYIX helped the community bank find and implement third-party solutions that have helped provide a more seamless customer journey. It has also given its customers access to better tools through online platforms such as loan applications and account opening. From a back-end standpoint, its CRM system integration enhances its ability to gather data and track products to create more individually tailored customer journeys.