Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
NCR is the world’s leading enterprise technology provider of software, hardware and services for banks, retailers, restaurants, small business and telecom & technology. We enable digital transformation that connects our clients’ operations from the back office to the front end and everything in between so they can delight customers anytime, anywhere and compete.
Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
The network is the heart of digital business. We help you keep it beating with managed services that get you to market faster, extend your global reach and deliver the best customer experience.
Power your business by teaming up with NCR. We sell more payment, assisted and self-service technologies than almost any other vendor in the world. And our experience can help you focus your efforts on the most promising market opportunities.
We are NCR, the global leader in consumer transaction technology. For more than 130 years, NCR has helped companies better connect, interact and transact with customers.
Through our Environmental, Social and Governance (ESG) strategy, we're committed to addressing key areas that our employees, customers, shareholders, suppliers and communities care about most.
Retaining qualified HVAC technicians and fuel delivery professionals is essential to excellent customer service at Deiter Brothers. NCR’s payroll/HR services help them keep employees happy with accurate, stable payroll and benefits.
"Employee trust is essential to a customer-focused company. And reliable payroll service is where it all starts."
— Deiter Brothers
What they needed
To continue to build employee loyalty, trust and performance in today’s increasingly competitive business environment.
Deiter Brothers got its start delivering block ice in Bethlehem, Pennsylvania, with one truck and three family members in 1929. Reliable service was their hallmark. They soon diversified to become one of the largest heating fuel companies in the Lehigh Valley. Over the years, they acquired competitors, added services and earned accolades for their customer service. In fact, they’ve been named the #1 heating/cooling/energy team in Lehigh Valley for more than 30 years. They say it’s because of “The Deiter Difference”: they hire good people and treat them well so they treat customers well.
Fast forward to today, when companies across the country are struggling to find and retain talented professionals. Deiter Brothers wanted to continue to build employee loyalty, trust and performance in today’s increasingly competitive business environment.
What we delivered
Technology for exemplary payroll and benefits, which made employees happy, who in turn kept their customers happy.
NCR technology has helped the company keep its payroll operations and benefits programs so reliable, they are a big part of the company’s recruitment efforts – because knowing they can expect to get paid on time is important to people looking for long-term careers.
Deiter Brothers chose NCR’s Payroll & HR Solutions delivered by iSolved People Cloud with a new 401(k) integration to power its payroll and benefits programs – maintaining the tradition of treating its employees well that has been the key to its success.
What happened next?
They continue to attract and retain qualified employees – the key to their success.
Today, Deiter Brothers is thriving where many competitors are not. They’re attracting highly qualified technicians and customer service people who want to work somewhere they know they’ll be appreciated, somewhere they can count on getting their benefits and know for sure when they’ll get their pay.
