Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
NCR is the world’s leading enterprise technology provider of software, hardware and services for banks, retailers, restaurants, small business and telecom & technology. We enable digital transformation that connects our clients’ operations from the back office to the front end and everything in between so they can delight customers anytime, anywhere and compete.
Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
The network is the heart of digital business. We help you keep it beating with managed services that get you to market faster, extend your global reach and deliver the best customer experience.
Power your business by teaming up with NCR. We sell more payment, assisted and self-service technologies than almost any other vendor in the world. And our experience can help you focus your efforts on the most promising market opportunities.
We are NCR, the global leader in consumer transaction technology. For more than 130 years, NCR has helped companies better connect, interact and transact with customers.
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When ALDI SÜD needed to modernize their stores across Germany, they turned to NCR their trusted partner of 15 years. And we delivered new POS hardware and kept them running with professional maintenance services.
What they needed
Keep their modernized stores running and redefine what “discount” means
ALDI SÜD is one of the world’s leading discount supermarkets with its success built on the idea that high-quality everyday products should be available to everyone. And they wanted to modernize their whole business model to stay competitive—and redefine what “discount” really means.
That included robust e-commerce and a digital-first approach like “endless aisle” integrations of in-store and online shopping. And they wanted to make changes to their stores’ format allowing customers to choose and weigh individual items. They also wanted their popular promotional items to change more often and explore adding new product lines, such as furniture. But they needed a partner they could trust to support all of the changes, and help run their systems with no downtime and quick responses when things go wrong—especially during the pandemic.
What we delivered
New POS systems and quick-response maintenance
In part because of NCR’s 15-year track record as a technology partner to ALDI SÜD, they chose NCR to supply new POS systems and accessories for the modernization of ALDI SÜD’s stores in Germany. After successfully coordinating delivery and deployment of new hardware with local installers, systematically removing an older base of hardware as ALDI SÜD targeted each new store for modernization, NCR took on hardware maintenance services to keep all systems up and running.
What happened next?
All their stores in Germany now have omnichannel operations and a fast maintenance response time
With NCR as a partner, ALDI SÜD has modernized all of its stores in Germany, successfully making the shift to an omnichannel operation. NCR’s maintenance services have a rapid response time for ALDI SÜD—even during the pandemic—so the company can count on getting the support they need. This way, ALDI SÜD can focus on its core business—making customers happy—rather than on technology issues.