Ismail serves as the Executive Vice President responsible for the strategic direction and execution of NCR’s Global Professional Services business. His team is made up of a global network of NCR technologists who deliver Technology Strategy Consulting for the Banking, Retail and Hospitality sectors and Technology implementation services covering Platform Integration, Data Analytics, AI, Cloud, Security and Customer Experience. Prior to his role at NCR, Ismail served as Chief Growth Officer for Capita, headquartered out of the UK.
Ismail has also served as Managing Partner for IBM’s Global Business Services in North America, CEO for Capco North America and a senior Partner for Accenture, where he was a member of the Accenture UK leadership team.
Ismail is a non-executive board member for Network Rail and UK Sports and has co-authored a book, “From Incremental to Exponential: How Large Companies Can See the Future and Rethink Innovation.”