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CUT THE QUEUES. KEEP THE CUSTOMERS.

Your customers aren't all the same, and they all might have different expectations for in-store shopping. But the one thing they can agree on? Checkout is the biggest pain in the store. You can change that – see how you can take the experience from frustrating to frictionless.

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What do all these shoppers have in common? They want a better way to check out.

 

73%

 

Consumers who think checkout is the biggest pain point in retail

 

20%

 

Consumers who will abandon carts if lines are too long

 

76%

 

NCR retail clients experiencing at least a 50% decrease in queue times

Are you using your stores to:

 

Defend 
Your Turf

 

Attract new customers and retain exisiting ones.

 

Engage Your 
Customers

 

Deliver flexibility, convenience and speed for shoppers.

 

Get 
Nimble

 

Seize opportunities for upsells and cross-sells.

 

Personalize 
Service

 

Engage shoppers in new and meaningful ways.

 

Control 
Costs

 

Drive profits by increasing sales and efficiency.

SHOPPING EXPERIENCES AREN’T ONE-SIZE-FITS-ALL

 

Get frictionless that fits different expectations of different shoppers.

 

How do you use the store to meet their demands and preferences, and create frictionless experiences? Download our free eBook and learn how to create a path in transforming your stores to keep your customers happy today and attract new ones tomorrow.

Learn how Frictionless Checkout is innovating Customer Experience

Retailers Move Towards Frictionless Checkout

Moving at the speed of retail: Learnings from MIT Enterprise Forum

Challenges Retailers Face on their Journey to Frictionless Commerce

Frictionless Checkout in the News

Kaufland Captures First Mover Advantage in Germany with Roll-out of NCR Self-Checkouts

 

The German hypermarket chain embarked on a store transformation journey to help improve the in-store shopping experience, reduce waiting times and increase customer loyalty while at the same time creating more value for customers with smaller baskets. Kaufland equipped about 160 stores with the NCR self-checkout solution, with plans to expand across more stores throughout the next few years.

NCR is Saying Goodbye to the infamous "Unexpected Item in the Bagging Area"

 

 

 

NCR is celebrating the 20th anniversary of its first self-checkout installation and looking at what the future will bring for the technology. Amongst others, NCR is tackling the infamous “unexpected item in the bagging area” with recent innovations.