Why has the NCR SelfServ 80 series been released?
The financial industry is changing. Retail banking is under more pressures than ever before to change to evolving consumer needs and preferences in a time where they need to try and lower cost whilst still serving customers at the channels they demand. The ATM still remains a vital self-service touchpoint for consumers who require secure, reliable access to cash whilst also being able to carry out transactions such as check or mixed media deposit. Along with this it is important that NCR stay at the forefront of influencing the design and consumer experience at the ATM, hence the development of the SelfServ 80 series range that is much more aligned to tablet and smartphone interactions users demand as part of the omni-channel experience.
Finally, the ATM is anticipated to remain a vital banking channel now and well into the future with well over 4 Million installs expected globally by the year 2020, with cash withdrawal values anticipated to grow also. This range will enable NCR to respond to increased competitive pressures, technology transformation and introduced a more streamlined and consistent portfolio across our cash dispense and multi-function ATM solutions.
What are the key new features provided by the SelfServ 80 series that are different from the SelfServ 30 series?
There are a variety of key new features that are now available on these ATMs
It is important to remember that as part of the world’s number one ATM brand, SelfServ, the NCR SelfServ 80 series is also the world’s most upgradeable and future-proofed ATM platform covering functionality such as dual dispense, cash dispense/deposit and cash dispense/recycling as well as many other configurations to help financial institutions respond to evolving consumer needs.
What are the other key features and functions that are available on these ATMs?
A summary of the key features is:
What are the key benefits that are provided from the new NCR SelfServ 80 series ATMs?
There are a huge number of benefits provided by these new ATMs.Five of the main ones are as follows:
What are the new ATMs that are available? Please list the names and locations of these devices?
There are four new ATM solutions that are part of the new SelfServ 80 series:
What informed the development? What were the design principles?
Essentially market trends and customer requirements drove the key design principles. We asked things like how do we address physical and digital channel convergence better and how can we help banks improve the customer experience to help project a positive brand image. All this whilst making sure that these new ATMs remain secure and able to respond to risks to proactively protect our customers. The aim was to take the ATM beyond basic usability and functional usefulness. To offer a new layout of refinement and sophistication. To deliver a unique experience to the consumer, with new aesthetics and visual appeal in a mobile first omni-channel world.