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Self-Service Channel Management

Performance problems found in today's complex multi-channel retail banking environments often have multiple characteristics. It is not uncommon for them to also have more than one point of bottleneck or breakdown. The right combination of self-service device management, cash management and end-to-end transaction monitoring, enables IT and channel operations teams to embrace enterprise-wide performance awareness, and take a holistic approach to managing their multi-channel banking environments. When combined together, these solutions will reduce silo mentality and make performance information readily accessible to those who need it. This will lead to exceptional service delivery, greater operational efficiencies and a better leveraging of IT investments across multiple channels, services and operations units.

A combined solution offering of APTRA™ Vision, APTRA™ OptiCash and INETCO Insight® will help financial institutions increase service availability, optimize cash replenishment, and improve the performance of their self-service networks. These products can be deployed and integrated together to provide a holistic vision that is more valuable than the sum of its individual parts.

the white paper then watch the free webinar on Channel Management and the three critical conditions that impact your customer.

News

NCR and DoorDash Join Forces to Simplify the End-to-End Dining Experience

DoorDash integration with the industry-leading NCR Aloha POS will help improve store operations and reduce delivery times

Blog

Remote check deposit - what banks need to offer SMEs

The use of checks as a form of payment may have declined significantly from its peak, but there's still a long way to go before we can consign them to the history books. According to the Federal Reserve's 2016 Payments Study, there were some 17.3 billion check payments in the US in 2015, with a total value of $26.83 trillion.

Did you know

Over 830,000 of the world's 3.1 million ATMs are NCR machines.