Teller and Branch Capture
Teller and Branch Capture is a web-based RDC banking software that provides flexibility for retail branch staff for processing check deposits, allowing you to choose when and where your check deposits are processed. NCR's RDC Branch Teller and Branch back counter software allows choice, whether integrating fully, partially or outside your teller automation system for real-time processing. Alternatively, retail bank tellers can deposit checks at a back counter anytime during the business day, avoiding any interruption with their customer interaction. Teller and Branch Capture provides alternatives that suit your deposit needs while delivering balanced, accurate information to your central processing to complete the deposit process. This simplifies the remote deposit capture transaction process and enables tellers to provide a faster service to your customers, concentrating on the customer rather than the process.
Benifits
- Earlier availability for processing
- Increased cost savings
- Less branch staff training required
- Enhanced teller efficiency
- Better customer service
- Reduced fraud
- Improved transaction integrity
- Decreased back office corrections
Recommended Content
- 16FIN4870-Image_Agent_Infographic_proof_2
- NCR Passport Brochure
- NCR Passport Brochure - UK
- NCR Passport for Branch Brochure
- NCR Passport for Branch Brochure - English (UK)
- Payment Solution Case Study
- Remote Deposit Capture (RDC) White Paper - English (US)
- Remote Deposit Capture (RDC) White Paper - English (UK)
- Remote Deposit Capture (RDC) White Paper - Portuguese
Passport Web Client Driver
As an industry expert with over 40 years’ experience developing mid to high end volume check imaging transport software, NCR’s Passport Web Client driver optimizes the scanner and quality of the check image captured reducing errors that require manual intervention or the original paper to complete processing. As a customized imaging technology interface between the business client’s computer and the check scanning device, NCR’s Passport Web Client driver provides the following benefits:
Decreased cost
- Faster scanning reduce time for deposits saving time
- Optimal image captured reducing need for minor fixes or additional research for major exceptions to complete the deposit processing
- Minimal bandwidth requirements
- Server upgrades do not force branch scanning upgrades creating potential disruption
- Courier costs for sending original item to processing center completing a deposit
Improved experience
- Faster processing of client deposits allowing for quicker availability
- Customers are not impacted during their day to provide the original paper item back to the branch or having their deposit rejected completed