Countering fraud in eCommerce


Sophisticated profiling and analysis to protect online retailers from card-not-present fraud, stolen payment instruments and fake accounts


As the volume and value of eCommerce increases, Fractals from NCR helps you to protect your online channel from existing and emerging fraud types, minimizing the impact on your legitimate customers, while preventing fraud from damaging your business.


As fraudulent face-to-face transactions become harder to carry out, fraudsters are targeting the online environment. Fractals offers a powerful combination of user-defined rules, intelligent machine-learning analytics, and profiling to help protect your eCommerce operations and your customers against the use of stolen or counterfeit cards, faked account details and other forms of eCommerce fraud.


Fractals delivers exceptional fraud detection and prevention results by profiling and analyzing typical customer behavior – including shopping basket profiling – and identifying unusual activity. To enhance your profiling capabilities, the Fractals Intelligence Hub (FIH) brings together contextual information from a wide variety of external sources. It supplements the typically limited set of transaction data used for making decisions, by collecting and enriching the transaction with data from specialist third-party partners in areas such as IP intelligence, device reputation, email and phone number intelligence and geo-location data.