Menu

Digital Insight University

Fully prepare your financial institution to successfully launch and support your products with training solutions from Digital Insight University.

Comprehensive programs allow your administrators and frontline staff to gain the knowledge and confidence needed to make the launch and support of your online products a success. Your team will be prepared to recognize and act on sales opportunities, field questions, assist end users and communicate benefits of the online channel.

 

Digital Insight, 2015 and 11-time recipient of the Confirmit Achievement in Customer Excellence (ACE) Award, offers courses in Certification Training for product administrators, Sales Support Training for your staff and Continuing Education topics.

 

Courses are offered in various formats including online, “virtual” classroom training led by a Digital Insight University trainer, live webinars, on-site training at your financial institution, or online training on demand. Online on-demand training is offered as self-paced, interactive eLearning courses. They typically last 1–2 hours and may be accessed at your convenience.

Features and Benefits

 

  • Online, “virtual” classroom.
  • Live webinars.
  • On-site training.
  • Highly trained employees heighten end user adoption of your digital solution.
  • Increases employee morale and confidence due to increased knowledge of the solutions they support.
  • Lowers support costs due to shorter service resolution response times.
  • Employees learn at their convenience with online training.