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NCR Interactive Banker

Deliver an amazing customer experience while boosting efficiency and lifting profits.

NCR Interactive Services turns smart data into great customer service by using real-time customer information so the very best assisted service is offered at the most appropriate moment. It makes for happier customers, more efficient use of staff time and is good news for cross-selling too. Here is how:

Precision service
Staff are freed from their desks and use tablet technology to view multiple live transactions that tells them who is in the branch, their account details and what they are doing. They can act immediately with assistance that is precisely targeted to the customer’s needs.

Sharper sales focus
Thanks to real-time information on cross-selling opportunities, staff can act immediately and offer customers a product they are interested in.

Smaller is better
Smarter deployment delivers operational cost savings, including the freedom to open smaller, more cost-effective branches - and win new customers.

News

NCR Makes Largest Artifacts Gift Ever to Dayton History

3 Million Artifacts Reflect the History of NCR and Dayton, Ohio

Blog

4 ways online merchants can protect against fraud

eCommerce fraud is on the rise. According to the PYMNTS.com Global Fraud Attack Index, which measures fraud attempts against online merchants in the US, the rate of attacks grew by 62 percent between Q3 2015 and Q2 2016. The proportion of revenue at risk rose by 55 percent, from $4.90 of every $100 in sales to $7.60 in every $100.

Did you know

Over 830,000 of the world's 3.1 million ATMs are NCR machines.