NCR Interactive Banker
Deliver an amazing customer experience while boosting efficiency and lifting profits.
NCR Interactive Services turns smart data into great customer service by using real-time customer information so the very best assisted service is offered at the most appropriate moment. It makes for happier customers, more efficient use of staff time and is good news for cross-selling too. Here is how:
Staff are freed from their desks and use tablet technology to view multiple live transactions that tells them who is in the branch, their account details and what they are doing. They can act immediately with assistance that is precisely targeted to the customer’s needs.
Sharper sales focus
Thanks to real-time information on cross-selling opportunities, staff can act immediately and offer customers a product they are interested in.
Smaller is better
Smarter deployment delivers operational cost savings, including the freedom to open smaller, more cost-effective branches - and win new customers.