Introducing the NCR SelfServ 80 Series ATM Family
The NCR SelfServ 80 Series is a new range of ATMs that enable financial institutions to grow revenue, reduce cost, manage risk and enhance the customer experience. They deliver a new generation of omni-channel self-service experiences at the ATM – built on the following key principles:
- Transform - transform self-service banking for the future
- Attract - let your brand’s personality break through
- Engage - make connections that create experiences
- Secure - maintain the trust and integrity of your transactions and your network
- Manage - use the right solutions and processes for efficient systems management
- Available - stay connected, serve more customers
The SelfServ ATM Family consists of the following:
- Cash Dispensers - SelfServ 23 and 27 are interior lobby and exterior through the wall premium cash dispensers
- Recycling ATMs – SelfServ 83 and 87 are interior lobby and exterior through the wall single function recyclers
- Multifunction ATMs - The SelfServ 80 Series is the most recent addition to the Family and consists of robust range of multifunctional ATMs completing our SelfServ portfolio
SelfServ 80 Series Core Values
Branch transformation and improving the customer experience are at the heart of NCR’s SelfServ 80 Series. For consumers, the ATM interface now supports multi-touch and is enabled for many other omni-channel interactions. These ATMs transform the self-service channel by putting the personal touch back into banking, through fully configurable interactive and assisted service capabilities along with modern design and aesthetics. The SelfServ 80 Series enables you to connect with consumers the way they prefer, anywhere, anytime.
These ATMs help financial institutions project a positive brand image through design features such as dynamic colour LEDs and customizable branding panels. Additionally, NCR’s market leading software delivers highly personalized and efficient experiences for consumers. Leveraging the power of NCR Connections software to deliver highly-differentiated and personalized experiences, with tailored marketing and promotional offers at the ATM.
The SelfServ 80 Series enables financial institutions to manage ATM networks with intelligence and efficiency. NCR understands the importance of managing your network and we offer the right solutions and processes to help you improve the performance of your entire ATM network. The SelfServ 80 Series enables faster fault detection and resolution, and features state of health indicators across all Media Handling 2.0 devices allowing you to improve performance and manage risk while reducing costs.
The SelfServ 80 Series ATMs give you the power to engage and build connections that create experiences for consumers. The design and aesthetics of the SelfServ 80 Series have been combined with enhanced interactivity using multi-touch capabilities. NCR gives you the power to shift to new interaction and authentication models at the ATM, such as; multi-touch, contactless, and mobile prestaging, which support the omni-channel mobile-first customer. These ATMs also allow you to tailor your marketing messaging based on the individual preferences of the consumer. Location and time-based targeted marketing allows you to engage with your customers on a new level.
Your ATMs must be available at all times. Customers today are convenience and time oriented. They expect to access their financial institution whenever and wherever they want. Many of the SelfServ 80 Series ATMs offer an increase in cassette capacity as well as deposit and dispense size to ensure your network can serve your customers where and when they demand. The SelfServ 80 Series features:
- S2 dispenser - designed to provide greater cash capacity and higher reliability at the ATM.
- GBXX2 module - to drive performance improvements and uptime in the area of recycling.
- SDM2 - designed to deliver fast and simplified mixed media deposit in a single transaction, with great mixed media handing standards.
Security is a major concern for every bank customer. The SelfServ 80 Series has security "designed in" to respond to the latest threats. The flush, infinity glass enhances security against skimming attacks. Using picture-in-picture technology on the 19" screen increases the customers' awareness of what is going on around them. Enabling contactless, via cards or smart phones on the SelfServ 80 Series can eliminate the threat of card skimming entirely. These features - when combined with NCR Security software - allow NCR's 80 Series to protect you and your customers.
The NCR SelfServ Family is the world’s most complete ATM portfolio and number #1 brand with over 650,000 installs around the globe.
A configurable range of dispense, deposit and recycling ATMs designed to future proof your investment. These ATMs are the enabling platform to self-service reinvention and modernization for retail banks. The newest addition to the range is the NCR SelfServ 80 series ATM family, aimed at the growing popularity of multi-function and intelligent deposit ATMs which now total over 1.1 million globally.
Media Handling 2.0
Driving improved Availability, Security and Performance to your day-to-day business.
What matters most to ATM Channel owners? Ultimately driving uptime, minimising failed customer interactions and ensuring high levels of availability. Media Handling 2.0 from NCR is a range of dispense, deposit and recycling modules that are core to the new NCR SelfServ 80 Series ATM Family and are already generating fantastic results and driving higher availability.
With Media Handling 2.0, NCR provides you with a highly configurable ATM module set that provides a clear upgrade path to help future proof your estate. Invest today and get ready for tomorrow. Media Handling 2.0 provides the widest range of deposit, dispense and recycling options in the industry, many of which are unique to the NCR SelfServ 80 Series.
NCR Media Handling 2.0 is a flexible solution designed for your business to manage your day-to-day operations better, featuring common parts and components across all ATMs. This means better performance and easier and faster fault identification and resolution via a series of module enhancements. These ATM modules are key in helping deliver a consistent transaction set in all locations and placements.
Media Handling 2.0 Technology key features:
*Capacity is based on check or note quality, thickness and specific deposit module used. Capacity may vary by country, currency type, condition and quality of notes.
At NCR, we understand the role of the branch as part of retail banking’s self-service strategy is evolving.
Financial institutions remain focused on providing the best solutions for their customer's needs and at NCR we believe the branch plays an important part in this.
Transform the self-service channel by putting the personal touch back into banking by introducing fully configurable interactive and assisted service capabilities at the ATM along with modern design appeal.
The NCR SelfServ 80 Series provides you with the latest in assisted service and interactive teller ATM technology to achieve the right strategic mix of personal, assisted and self-service channels.
Our solutions are designed to allow you to concentrate on:
- Improving your customer experience
- Reducing costs
- Generating new revenue streams
The 80 series is there for you to connect with consumers the way they prefer, anywhere, anytime.
At NCR we run the everyday transactions that make your life easier. We’re the world leader in consumer transaction technologies, helping turn everyday interactions with businesses into exceptional experiences. With our software, hardware and portfolio of services, we power nearly 550 million transactions possible every day.
Within the financial services industry, we're proud to be the world's #1 ATM brand with over 650,000 SelfServ ATMs installed as part of our 810,000 ATMs globally. The ATM is still of fundamental importance to NCR. With cash in circulation continuing to increase and the volume (92 billion) and value ($14 Trillion USD) of cash withdrawals increasing – the ATM and in turn the SelfServ 80 Series, will remain a vital self-service channel for consumers and financial institutions. You can find NCR SelfServ ATMs everywhere, from the nearest bank branch, on board ships, in remote villages and even in remote places like the Swiss Alps or South Antarctic.
Through the NCR Cx Banking framework, SelfServ ATMs becomes part of a total solution. This total solution framework enables NCR to better connect customers and businesses with a need to the financial services industry who can fulfil upon those needs. The outcome is a range of solutions designed to create outstanding customer and payment experiences. Whether that need is in the form of a monetary transaction, a conversation, or a new financial product, NCR technologies sit at the intersection of customer expectation and business process. Our range of total solutions can help you:
- Accelerate digital banking
- Transform branches
- Reinvent self-service at the ATM
- Manage the channels to deliver customer value
- Place the customer at the intersection of two or more channels – omni-channel experience.
- Card transaction processing technologies and services
- Broader payments transformation initiatives
- Check and image processing, from the deposit capture and consolidation
- Enterprise fraud management and security technology
- Orchestrating transaction processing across the retail bank
Put simply, working with NCR as a strategic partner enables you to drive innovation that delivers competitive advantage – and the ability for you to engage with your customers at a new, more meaningful, level. Customer satisfaction is becoming the key area of competitive differentiation. It is extremely important to NCR – given this, we have made human centred design and connecting customers at the core of our solution development
NCR brings you everything you need to make your everyday easier….
SelfServ 82 & 84
SelfServ 84 & 88
To find out more about the NCR SelfServ 80 series ATM family, please complete the contact form below: