Agenda

 

The Outline Agenda is now available! In addition to general sessions, you’ll have the opportunity to attend breakout sessions to dive deeper into the power of our platform, business banking and branch transformation. Back by popular demand -– we’ll also offer training opportunities to show you how you can create differentiated digital experiences.

 

Using our Innovation 2019 Mobile App, you can quickly connect with speakers and attendees, provide session feedback and stay up to date about the conference agenda and experience. Look for the invitation to download the app available in the days leading up to the event, where you’ll be able to your breakout sessions and add them to your daily schedule. 

 

Innovation 2019 will begin with an evening Welcome Reception Monday, September 9, and end after two full days of conference sessions and networking opportunities on Wednesday, September 11.

 

MONDAY - SEPTEMBER 9
  • 11:00 AM - 7:30 PM: Registration Open
  • 5:00 PM - 7:30 PM: Welcome Reception in Innovation Hall


TUESDAY – SEPTEMBER 10

  • 7:00 AM - 6:00  PM: Registration Open
  • 7:30 AM - 8:30 AM: Breakfast
  • 8:30 AM - 10:00 AM: Keynote Speaker: Mike Walsh, The 21st Century Business Designer
  • 10:00 AM - 10:30AM: Networking Break 
  • 10:30 AM - 12:15 PM: General Session Rapid Fire Presentations
    • NCR Digital Banking Platform Overview
    • Customer Segments and Experience Groups
    • Drive Value Through Digital
    • Business Banking
  • 12:15 PM - 1:30 PM Lunch 
  • 1:30 PM - 2:15 PM Breakout Sessions 
    • API & Development Portal 
    • Business Banking Deep Dive 
    • Training Session A 
  • 2:15 PM - 2:30 PM: Break 
  • 2:30 PM - 3:15 PM: Breakout Sessions 
    • Create Your Own Digital Content 
    • Branch Transformation 
    • Training Session B 
  • 3:15PM - 3:30 PM: Break
  • 3:30 PM - 4:15 PM: Breakout Sessions 
    • Experience Groups and Admin Platform Deep Dive 
    • Marketing Best Practices 
    • Training Session C 
  • 4:30 PM - 5:30 PM: Happy Hour in Innovation Hall 
  • 5:30 PM - 6:00 PM: Transportation to NCR Global Headquarters 
  • 6:00 PM - 9:00 PM: Cocktail & Dinner Reception NCR Global Headquarters 864 Spring St NW, Atlanta, GA 30308

 

WEDNESDAY – SEPTEMBER 11

  • 7:30 AM - 6:00 PM Registration Open 
  • 7:30 AM - 8:30 AM: Breakfast 
  • 8:30 AM - 9:30 AM: General Session 
  • 9:30 AM - 10:00 AM: Networking Break 
  • 10:00 AM - 12:00 PM: General Session Rapid Fire Presentations 
    • Mobile Enhancements, Trends & Future 
    • Mobile UI Redesign 
    • Marketing & Communications 
    • Promotion Suite Premium: Customer Success 
    • Fireside Chat with Frank D’Angelo, EVP and President, NCR Banking 
  • 12:00 PM - 1:15 PM: Lunch in Innovation Hall 
  • 1:15 PM - 2:00 PM: Innovation Hall 
  • 2:00 PM - 2:15 PM: Break 
  • 2:15 PM - 4:00 PM: General Session Innovation Spotlights 
    • Client Services 
    • Card Management 
    • Enabling Commerce through Digital Receipts 
    • Money Management: Insights & Target 
    • Online and Mobile Engagement with Live Chat 
    • Digital Payments 
    • The Future: AI, Chatbots, Voice 
  • 4:30 PM - 5:30 PM: Happy Hour in Innovation Hall 
  • 5:30 PM - 6:00 PM: Transportation to the Customer Appreciation Event 
  • 6:00 PM - 9:00 PM: Customer Appreciation Event at Mercedes Benz Stadium