Ruth Fornell

SVP, Global Professional Services

Ruth Fornell is Senior Vice President of Global Professional Services for NCR Corporation. In this role, she leads a team of 3,000+ professionals and is responsible for Professional Services consultants and delivering technical and business consulting services worldwide. 

In 1985, Fornell started her career with NCR as a pricing analyst. Since then, she has held a variety of roles with increasing responsibility. Her experience spans sales, strategy development, marketing, and services. She held two international assignments, including director of worldwide marketing programs for financial products based in Dundee, Scotland, and region sales leadership for Europe/Middle East/Africa based in London. Fornell also served as the director of strategy, and later the chief marketing officer of Teradata.

Other senior leadership roles include executive assistant to NCR’s Chairman and CEO, with responsibility for strategy development and executive communications; vice president and general manager of NCR Payment & Imaging Solutions; vice president of NCR Financial Services for Europe; and vice president of NCR Financial Services Software and Professional Services.

Fornell has served as  a member of the Executive Board for the Technology Services Industry Association. She was co-director of the Teradata Center for Customer Relationship Management at Duke University and a member of the board of trustees for the Marketing Science Institute. She was honored in 2016 as one of Georgia's Most Powerful & Influential Women in 2016 by the Georgia Diversity Council.

News

NCR Positioned as a Leader in 2017 IDC MarketScape Report for Mobile Banking

NCR today announced it has been named a “Leader” in the IDC MarketScape: 2017 North American Mobile Banking and Payments report.

Blog

Why customer experience is more important than ever

Research has shown that improving customer experience will be a key objective for financial institutions (FIs) in 2017. To deliver the services and convenience your customers want, your business must be in tune with the latest trends in the industry and willing to invest in keeping up with them.

Did you know

Over 830,000 of the world's 3.1 million ATMs are NCR machines.