SVP, Services Delivery
Leonard (Len) Graves is NCR’s Senior Vice President for Services Delivery.
NCR’s 12,000-plus global Field Services team delivers industry-leading levels of service and technical support to the world’s largest banks, retailers and restaurants. Under Len’s leadership, the Field Services team has leveraged its long-standing reputation as a relationship-based service provider into a competitive advantage with NCR customers of every size and in every industry.
Len joined NCR as Vice President, Global Manufacturing, in 2018, leading the team to achieve significant improvements in operational excellence across EHS, quality, delivery and cost. Len also oversaw NCR’s transformation to contract manufacturing.
Before joining NCR, Len was with General Electric for 18 years, where his career progressed through the Quality, Operations, Services and Supply Chain organizations of GE’s Aviation and Oil and Gas businesses.
Len holds a bachelor’s degree in Engineering from the University of Glamorgan, Wales, UK.