Bill Nuti is Chairman and CEO of NCR Corporation. NCR is a leader in omni-channel solutions, enabling nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. Bill is highly respected for his leadership skills and acclaimed for his vision and expertise in transforming and reinventing companies for sustainable and profitable growth.
Mark Benjamin is President and Chief Operating Officer of NCR Corporation. In his role, Mark is responsible for Sales, Industry Solutions Management, Business and Product Development, Services and Supply Chain Operations.
Bob Fishman is Executive Vice President, Chief Financial Officer and Chief Accounting Officer at NCR Corporation. Bob joined NCR in 1993 and held a number of financial leadership roles before being named CFO in 2010, including Corporate Controller, Assistant Controller, Vice President of Corporate Planning, CFO of Payment Solutions, Director of Mergers and Acquisitions, and Director of EMEA Planning and Pricing.
Rick Marquardt is EVP, Services, Enterprise Quality and Telecom & Technology. He is leading the services transformation strategic initiative at NCR, helping our customers respond to the disruptive changes in globalization, digitization, consumerism and technology presented by the connected economy.
EVP, Chief Administration Office and Chief Human Resources Officer
Andrea Ledford, Executive Vice President, Chief Administration Office, and Chief Human Resources Officer for NCR Corporation, is a strategic member of the NCR Executive Team helping to drive our future vision. She oversees critical functions that drive change management, support NCR's corporate strategy as a hardware-enabled, software-driven business, and cultivate incredible employee experiences that engage, educate and inspire. Her global responsibilities include Human Resources, Corporate Marketing and Public Affairs, Corporate Real Estate, Global Security and Aviation. Andrea also oversees the NCR Foundation, which is dedicated to helping build stronger communities around the world by investing in innovative solutions that help people become self-sufficient.
Michael Bayer, Executive Vice President, NCR Global Sales, has responsibility for NCR’s global Sales, Channel and Field Marketing teams across the Financial Services, Retail and Hospitality industries. He and his team are focused on leveraging NCR’s expertise in Omni-Channel Software, Channel Transformation and Digital Enablement, to help businesses achieve their Omni-Channel transformational goals and effectively engage consumers at every touchpoint.
Paul Langenbahn is Executive Vice President, NCR Software. In this role, he has responsibility for NCR’s global software business. He and his team are focused on growing NCR’s strategic solutions in Omni-Channel Software including NCR’s Omni-Channel Platform, Channel Transformation, and Digital Enablement solutions.
Edward Gallagher is the Senior Vice President, General Counsel and Secretary of NCR Corporation. Since joining NCR in 1992, Ed has served in a number of leadership positions, including head of the company’s Litigation & Employment Law Group, Chief Counsel for the Systemedia Division and Chief Counsel of the Year 2000 Group.
Ruth Fornell is Senior Vice President of Global Professional Services for NCR Corporation. In this role, she leads a team of 3,000+ professionals and is responsible for Professional Services consultants and delivering technical and business consulting services worldwide.
As Executive Vice President of Hardware Product Operations for NCR Corporation, Bob Ciminera is responsible for NCR’s Financial, Retail and Hospitality product portfolios. This includes engineering, product life cycle management, material supply chain, manufacturing, customer fulfillment and reverse logistics, as well as managing $4B of other corporate spend. In this capacity, he is responsible for driving more than $100M in cost improvement per year, while ensuring product innovation, product quality, on time customer delivery and high working capital efficiency.
Chief Technology Officer & Head of Product Management
Eli Rosner is Chief Technology Officer (CTO) & Head of Product Management for NCR Corporation. In this role, he is accountable for the company’s strategy, formulation, development, and cross-functional delivery of NCR’s software portfolio. Rosner also participates in the NCR Leadership Team led by NCR’s President, CEO and Chairman Bill Nuti.
Bill VanCuren is Senior Vice President and Chief Information Officer for NCR Corporation. In his role, Bill is responsible for the full strategic IT portfolio, global networks and processing services for both internal and external customer managed services, as well as all workgroup collaborative and mobile computing. He also oversees information security and compliancy as well as NCR’s SaaS datacenter strategy and operations.
Why customer experience is more important than ever
Research has shown that improving customer experience will be a key objective for financial institutions (FIs) in 2017. To deliver the services and convenience your customers want, your business must be in tune with the latest trends in the industry and willing to invest in keeping up with them.