May 01, 2018 08:00 AM
Happy #SmallBusinessWeek! This time of year, we always visit our community of independently-owned small businesses to celebrate their successes. But this year, we’re going even bigger.
Go You! is our new campaign to celebrate the success of our customers all year long. From running a successful promotion to expanding with multiple locations and everything in between, it’s all about you! We believe in you, and we’re committed to helping you achieve your goals.
Small businesses truly are the pillars of our communities, and with more than 50 percent of our workforce either owning or working for one, it’s about time you’re honored for your contributions. With this campaign, we hope entrepreneurs around the world will feel the love and inspire others to #shopsmall not just this week but all year long.
Let’s kick it off with Longmont, Colorado’s Shoes & Brews – the “first ever running shop/craft beer bar combination.”
While attending college in 2009, co-owner Ashlee Velez was a fan of a local bike shop that doubled as a bar. Fast forward to today, she and her business partners have taken that concept to a new level: Selling running shoes alongside 20+ local craft brews.
Click here for some motivation – and don’t forget to share on social media! When you buy coffee from your local café, purchase a present from a small gift shop or have a drink at your neighborhood dive bar, promote your favorite small businesses using the hashtag #SmallBusinessWeek – and we’ll do the same!
In other exciting news, here are some other improvements we’ve made to better support our ever-growing community of customers:
Get answers ASAP
If you’re an NCR Silver user, you already know that we’re on hand to offer inventory management assistance, make menu updates for you and offer help 24/7/365 — day or night, including holidays.
That’s because we want to make sure you never experience any downtime. But since the most complicated of questions often require phone assistance, we’ve upgraded Customer Care. Now when you phone our team, it’ll be managed by our new state-of-the-art phone system to reduce wait times and better redirect calls to get any issues resolved quicker.
AND…if there’s ever a wait time when you’re calling, don’t forget you can text, email or chat with us in the back office – it’s (often) faster…and a more effective way to share visuals!
You can also now look to our Trust website to keep you up to date, especially during an unexpected credit card processor outage or other emergencies.
Benefit from quick tips
Now you’ll see even more tips on social media and in our email campaigns on saving yourself time and headaches using NCR Silver, as well as expert advice on running various other aspects of your operations.
Follow us @NCRSilver on Facebook, Twitter, Instagram and LinkedIn for quick tips on improving operations.
Sign up to learn more
Our webinars are a great way for your to learn how to get the most of your technology. So, we’re going to do it a lot more, and drill down to specific topics like running a successful loyalty program and using the data captured at the point of sale to make better business decisions.
Next week, we’re covering social selling. So if you’re wondering how to best incorporate social media into your overall business strategy, you won’t want to miss Social Studies: Driving Revenue with Social Media on Wednesday, May 16, at 2PM EST.
Click here to register for the webinar – it’s free.
We’re going to cover topics like:
…and more! Do you have a topic you’d like us to cover? How else can we help you achieve your business goals? We hope you have a fabulous and profitable Small Business Week…Go You!