By : Stephanie Huntsinger
April 10, 2015 09:00 AM
Miya Knights will be one of the keynote speakers at NCR Synergy 2015, kicking off the opening session on Tuesday June 23 in Orlando Florida. The retail technology analyst will provide insight into some of the latest retail trends that address customer experience, physical and online/digital retail store system architecture, loyalty and personalization, and consumer-centric multichannel objectives.
NCR Synergy 2015 is NCR’s prestigious annual user conference for NCR customers from the retail industry and wholesale distribution. Join us June 22-25 in Orlando, Florida and you will gain unique insights and perspectives on the trends shaping the industry and how you do business. Knights will join Tom Koulopoulos for the opening keynote sessions and a host of other retail leaders and innovators who will be speaking and sharing information at the conference.
Miya Knights is a senior research analyst with IDC Retail Insights, providing industry insight for the Worldwide Omni-Channel Customer Experience Strategies program, which tracks key trends in store systems, ecommerce, and multichannel capabilities, as well as consumer adoption of these technologies.
A recognized thought leader in the retail and technology industries, Ms. Knights was recently included in a list of the Top 50 Retail Influencers. With more than 15 years' experience as a journalist, specializing in enterprise technology use in retail, Ms. Knights has developed a deep understanding of the demands and challenges faced by retailers and which technologies can support their needs in addressing ever more complex consumer expectations and behavior, as well as vendor market trends.
To learn more about the event visit the Synergy 2015 website.