The European Payments Council (EPC) has officially launched the Single Euro Payments Area (SEPA) Instant Credit Transfer (SCT Inst) scheme. Payment service providers and financial institutions operating in the Eurozone now have less than a year to prepare for the new system, with the first SCT Inst transactions due to take place in November 2017.
The world is changing rapidly and this goes hand in hand with technologies which are part of our everyday lives. Customers are becoming more time sensitive, convenience orientated and efficient in how they interact with technologies.
For any bank, efficient monitoring and maintenance of the self-service channel is critical. Managing your self-service network effectively will help to ensure that a vital element of your business is not just performing adequately, but reaching its maximum potential.