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Omni-channel experiences that exceed consumer expectations

NCR is making every day transactions even easier, demonstrated by the presentation of its new omni-channel software application at FinovateSpring 2016, May 10-11, 2016 in San Jose, California and the Information Technology Industry Council (ITIC) Tech Show 2016, May 11, 2016 in Washington DC.

 

The Transaction Data Manager demonstrates one dimension of the scalable functionality enabled by our unified Omni-channel platform. It connects and shares itemized consumer-transaction data from all the industries NCR serves and presents consumers with their complete financial picture in its Digital Banking offering. Imagine if one app could help you:

  • Stay on top of your schedule
  • Find your way around
  • Shop easily anytime, anywhere
  • Simplify payments
  • Manage digital and physical purchases
  • Get timely alerts and offers
  • Make better buying decisions
  • Review your transactions
  • Set financial goals and control your savings

And more… The Internet of Things is becoming more and more real – as evidenced by such things as smart refrigerators and the apps that control pretty much everything from doggy doors to your dating life. Companies need to think horizontally, traversing all the activities they perform every moment on every channel and be able to provide a seamless experience from end-to-end. That’s become normal expectation among today’s consumers.

 

Shuki Licht and Kimberly Prieto demo the Transaction Data Manager at FinovateSpring 2016.

With the Transaction Data Manager, NCR takes another step in the right direction towards satisfying this need for more omni-channel experiences by taking consumer transaction data from across all the industries that it serves in order to build, analyze and respond to a unified profile per consumer. This kind of intelligence combined with NCR’s banking solutions empowers financial institutions to create more contextually relevant and personal interactions with their customers and members.

The Transaction Data Manager gives consumers a complete financial picture.

At FinovateSpring 2016, NCR walked the audience through a day in the life of an average consumer and displayed multiple use cases that its platform supported right from the consumer’s Mobile Banking App. Examples included pulling up digital tickets, ordering food online and recommending drink pairings, serving up sales promotions and managing finances. Because the real strength behind the solution is NCR’s omni-channel platform, application to any and all channels through which NCR connects with consumers is possible, broadening financial institutions’ reach.

 

“We are honored to have been selected to present our technology at FinovateSpring and participate alongside some of the brightest startups," said Eli Rosner, SVP of Software Solutions, NCR Corporation. “Channel integration and transformation are a must if banks are going to play in today’s world of digital commerce. The Transaction Data Manager is just one example of the solutions NCR is pioneering to rewrite the operations playbook for financial institutions.”

                                                                    By delivering on its omni-channel vision, NCR offers financial institutions greater opportunities to create value for their customers and members, and strengthen connections with them.