2016 Innovation Conference Recap

The Innovation Conference painted our nation’s capital GREEN, white and blue

last September 26-28 at the Gaylord National Convention Center and Resort.

This year’s event was bigger than ever, bringing together ~600 representatives

from ~300 financial institutions, industry analysts, technology partners and NCR employees for three days of inspiration, education and collaboration around

how we can transform the financial services industry with innovative ideas and

real solutions over the next year.


“It’s these opportunities when we can come together as innovators to co-

create and brainstorm new ideas in a collaborative setting that really creates

value for consumers and supercharges growth for financial institutions,” said

Jose Resendiz, General Manager of Digital Insight. “Each year I look forward to

connecting with our customers at this high-energy and dynamic forum.”

Keeping with tradition, the Innovation Conference delivered over 50 breakout sessions, tailored to the most

critical topics of concern and interest to our attendees with direct access to subject matter experts both from NCR

and its extensive network of partners.


Each day, NCR leaders took the General Session Hall stage to greet our attendees and share insights on the

industry as well as their vision for it. Keynote speakers, Austan Goolsbee, former Chairman of the President's

Council of Economic Advisers (2010-2011) and Professor of Economics, University of Chicago, Booth School of

Business, and Aneesh Chopra, visionary technology thought leader, author and former Chief Technology Officer of

the United States (2009-2012) shared their vision on the economy and financial industry – including humorous

commentary on the state of the nation and the upcoming presidential elections.


Over and above last year, the Innovation Hall this year has grown to include more NCR Financial Services

solutions, especially, geared towards helping community financial institutions transform their branch models and

develop their omni-channel. Of special note were the Omni-channel Center, which featured the Interactive Banker,

 Interactive ExpertInteractive TellerLocation Services and Personalized MessagingMobile Cash Withdrawal and

the Q-Flow Omni-channel Scheduler; and the “DevZone,” where visitors could walk through the recently launched

Digital Insight Developer Portal, the Digital Insight App Marketplace for currently available applications, and

consult with our experts about how they could further differentiate their digital banking experiences with custom

developed applications.



Now, the Innovation Conference isn’t all work, no play – and this year, attendees and

guests enjoyed not one, but TWO networking events where they could dine, drink,

dance AND sing while strengthening relationships. Our annual Networking Party,

sponsored by FIS, was held at two, connected venues: first, Bobby McKey’s Dueling

Piano Bar, which showcased how well our attendees can raise their voices outside of a

conference room; and second, Cadillac Ranch, where those with stage fright could get

thrown off a mechanical bull instead of a stage, and still receive applause. As an added

treat for our attendees, MX sponsored an after party the same night at Pose Ultra

Lounge, where we could dance off any excess energy before we retired to bed.

Finally, we closed the Innovation Conference with the

Idea Tank contest. Over past months, we asked you to vote from among the top five

ideas submitted by our financial institution clients. On the last day, these five were

given the stage to pitch their ideas live to our attendees and a panel of judges

comprised of NCR leaders, each with specific areas of expertise. Taking into

consideration online voting, audience impact and judges’ critiques, we determined the

winning innovation idea came from Seth Schaefer, VP Operations at Rivermark

Community Credit Union with whom Digital Insight will partner to make their vision a

reality. Watch their video submission below:



We’re very proud of what we have been able to accomplish in collaboration

with all of our attendees and look forward to seeing more of you next year. If

you’d like to pre-register for the 2017 Innovation Conference contact your

relationship manager for more details.


Want more? Hear what attendees have shared on Twitter and Instagram, and

see what you missed in our Facebook photo album.