NCR was profiled in one of the world’s most influential news sites, the Associated Press. The feature story centered around the NCR’s role in the past, current and future of ATMs and bank technology, and how the ATM shaped consumer behavior.
The term “omni-channel” refers to the convergence of the digital and physical interactions you have with your customers in the age of mobile technology. It’s driven by the explosion of different ways companies can improve their customers’ experiences, keep in touch with them, keep them engaged and keep them happy. Happier customers generate more business.