By : Nora Chisnell
August 19, 2015 09:00 AM
Have you ever been lost in an airport or unable to find your seat at a stadium? It happens to all of us. It’s incredibly easy to lose your way in big venues like hospital campuses, arenas and airports, which is why there’s no better place to use an NCR Wayfinding kiosk. These self- serve guides can direct you to your destination, show you the path to follow and the estimated amount of time it will take to get there.
The airports in Dubai welcome over 60 million travelers a year. Three million of these travelers use NCR Wayfinding kiosks to find their gate, the nearest restroom, or dining and duty-free shops. Passengers can also check on flight and gate status and destination time and weather.
“Our vision is to be the world’s leading airport company, providing a superior experience for our visitors by empowering them to quickly and easily locate desired points of interest within the airport environment helps to further differentiate our service offering.” Head of Service Development, Dubai Airports, Mazhar Butt.
At the Georgia Dome, Atlanta Falcons fans and concert goers can find their seats or suites and locate a restroom or restaurant with an easy visualization of how to get there.
And at the sprawling Methodist Hospital campus in Houston, Texas, patients and visitors can navigate to their services or loved ones with one less thing to worry about. NCR Wayfinding turns a potentially overwhelming and stressful situation into a hassle-free walk.
NCR Wayfinding kiosks host millions of user interactions a year with hundreds of kiosks installed in world-class facilities. Facility staff can easily make changes--like a closed bathroom or terminal--so users can still get where they’re going without delay.
Throughout any journey, whether it’s a walk across an office building or a drive across the country, our brains continuously process visual clues that tell us where we are and confirm our location. For each Wayfinding project, NCR provides a site survey to ensure the best and easiest paths throughout the facility for a delightful user experience. NCR Wayfinding kiosks are custom-branded and designed to complement a facility’s static signage.
Coming soon, the NCR Wayfinding mobile app--linking with WIFI and beacon technology--will work like GPS for the indoor environment.
To learn more about NCR’s Wayfinding kiosks and see them in action at the Dubai Airports, check out the video: