AN INTERVIEW WITH
Kyle Slape
Title | NAMER | City, State, USA
AN INTERVIEW WITH
Kyle Slape
Learning Specialist | NAMER | Peachtree City, Georgia, USA
How did you hear about NCR?
I actually heard about NCR from a fellow army buddy. He's the one who turned me on to the idea of the job and it was way better than going back to work in a prison.
“My favorite part of the job is the opportunities this company provides us with. This job can be as rewarding as you want it to be and it's seldom that you can find places like NCR in today's market.”
Tell us about your career journey and how American Eagle has impacted your time at NCR.
My career journey is pretty simple. I started with the US Army Reserves on December 7, 2011 and worked as a mechanic for the majority of my civilian career until about 2015. Then, I worked as a corrections officer for the Kentucky Department of Corrections. In 2016, I deployed to Iraq in support of the United States and Combined Joint Task Force in the fight against ISIS. Fast forward to 2018, I joined the Active Duty Army and was stationed at Fort Benning, GA for three years until I left the military in 2021.
NCR’s American Eagle program has definitely made a positive impact in my life. It allowed me to keep all my education benefits and I have had the great pleasure of meeting with Owen Sullivan, Mike Hayford, and Adrian Button. They were very interested in my experience coming through the program and very receptive to constructive criticism on how they could continue making the program better. I look forward to helping and working with Jason in any way I can to help improve the program for incoming soldiers and veterans.
What’s one of the most memorable experiences you’ve had at work?
My most memorable experience at work so far would have to be the day I broke a key inside of a lock. This was around the time I first started working at NCR. I was so embarrassed, but I had to swallow it and call my team leader to help me. And before I continue, I have to admit that I spent a good hour to two hours trying to get it unlocked myself. Nonetheless, my team lead showed up and in roughly 5 minutes, they had the key out and we went about our business. This was an experience I won’t forget.
“It can be a bit nerve-wracking working on an ATM in an open space, full of different avenues of approach. But I trust myself, trust my training and work as fast and as efficiently as possible.”
What's your favorite part of your job? What's the hardest part of your job?
My favorite part of the job is the opportunities NCR provides it’s employees. This job can be as rewarding as you want it to be. It's seldom that you can find places like NCR in today's market.
The hardest part of my job is the inherent safety risks that come with being a financial CE in the field. It can be a bit nerve-wracking working on an ATM in an open space, full of different avenues of approach. But I trust myself, trust my training and work as fast and as efficiently as possible.
Can you tell us about a time that you went the extra mile for a customer?
I went the extra mile for a PNC outside of my normal territory. They needed their software reloaded and I volunteered to help out, because keeping our customers running is our top priority.
How do you relax or unwind after a long week of work?
I typically relax and unwind after a long week by just spending time with my family. I love to cook and sometimes I'll even do some mechanic work with my dad at his shop.
“I enjoy my family because I missed so much time with them being in the military for so long. I take every chance I get to spend it with them or just my wife.”
What are you most often doing or where are you most likely to be found outside of work?
You can find me touring a distillery, fishing, and just out and about with my wife and kids. I enjoy my family because I missed so much time with them being in the military for so long. I take every chance I get to spend it with them or just my wife.