Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
NCR is the world’s leading enterprise technology provider of software, hardware and services for banks, retailers, restaurants, small business and telecom & technology. We enable digital transformation that connects our clients’ operations from the back office to the front end and everything in between so they can delight customers anytime, anywhere and compete.
Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
The network is the heart of digital business. We help you keep it beating with managed services that get you to market faster, extend your global reach and deliver the best customer experience.
Power your business by teaming up with NCR. We sell more payment, assisted and self-service technologies than almost any other vendor in the world. And our experience can help you focus your efforts on the most promising market opportunities.
We are NCR, the global leader in consumer transaction technology. For more than 130 years, NCR has helped companies better connect, interact and transact with customers.
Through our Environmental, Social and Governance (ESG) strategy, we're committed to addressing key areas that our employees, customers, shareholders, suppliers and communities care about most.
Solução completa e integrada de gerenciamento de atendimento ao cliente
Gestão e serviço eficientes, produtividade controlada, oferta de produtos e satisfação do cliente. Pode ser customizado de acordo com as necessidades da organização.
Melhora a organização do fluxo de clientes nos postos de serviço
Monitoramento administrativo on-line completo do fluxo operacional e produtividade local
Informações precisas para gerentes e clientes
Fluxo do cliente do projeto para a equipe de forma eficiente e eficaz
Atribui números de tíquetes com tempo de serviço previsto para gerenciar as expectativas do cliente
Oferece atendimento prioritário a clientes com necessidades especiais, incluindo idosos, grávidas e portadores de deficiência, entre outros
Garante um fluxo de fila eficiente por meio do monitor de exibição de informações
Visualização e gerenciamento de serviço em tempo real em todos os locais da empresa
BENEFÍCIOS DO NCR SIGA
Melhora a experiência do cliente através de um atendimento ágil e bem organizado com o menor tempo de espera possível
Fornece um ambiente de espera mais agradável e informações precisas de atendimento ao cliente
Monitora a fila em tempo real
Permite que monitores exibam ofertas e campanhas publicitárias em TVs
Oferece um serviço personalizado e pré-agendado
Oferece produtos e serviços por meio de monitores, terminais touchscreen e autoatendimento
Aumenta a facilidade de gerenciamento por meio do acesso em tempo real e centralizado a informações locais e regionais
Melhoraa o planejamento gerando dados estatísticos para a elaboração de planos de alocação de recursos, tanto para abertura de futuras lojas / filiais / postos de atendimento, quanto para reorganização das atuais