What about store returns?
Consider relaxing your current return policies to extend the return timeframe (taking into consideration vendor agreement guidelines).
How should I handle payments?
Consider curb-side pickup, where you can use a mobile device to complete the transaction.
For card payments, consider letting your customers dip or swipe their own cards using the PED. Wipe the PED clean after every use. Consumer signature is no longer required, so this could be a good time to remove that from your configuration.
For cash payments, consider encouraging your customers to use mobile or card payments.
Consider offering digital receipts. Have your associates ask customers if they’d like a digital receipt or if they’d prefer to have their paper receipt disposed of.
What about cash management? Consider reducing the frequency of cash and media pickup and deposit with banks to maintain social distancing.
What about my NCR VOYIX systems? If your stores are open, even with reduced hours, keep your software and hardware running. Make sure you keep up with security updates, operating system updates, etc. And clean your hardware surfaces regularly, following NCR cleaning guidelines.