Published April 7, 2020
Grocers across the world are focused on keeping their employees and customers safe by limiting contact between people and surfaces, especially at the checkout. One way they’re reducing contact is by increasing the limit for contactless card payments to encourage more shoppers to pay this way.
In Europe and the UK, retailers are increasing the limit from £30 to £45 as part of this initiative. In the UK, leaders in the retail, finance and payments sectors had already been considering the increase. The European Banking Authority, meanwhile, has encouraged payment firms to increase contactless payment limits to £50.
The British Retail Consortium said the move will reduce the need for physical contact with payment devices where people need to input their PIN. The increase will also mean more transactions can be made without handling cash.
German customers are also switching to contactless payment due to coronavirus fears. They prefer the speed and convenience of using their contactless card, which helps cut checkout queues.
No matter the region, the benefits of contactless card payments—faster transactions, reduced queues, less interaction—are helping to minimize the time the customer spends in stores.
And help keep customers and employees safe during the COVID-19 pandemic, while improving service:
When it comes to helping you navigate these challenging times, you have options - and NCR is here to help. We’re committed to helping you find ways to keep your business running and help keep your staff safe.
NCR is committed to helping retailers of all sizes navigate the many challenges of the Covid-19 outbreak. For more information - or just for an empathetic ear and ideas to help - please contact NCR.
Our retail solutions experts are in the trenches with our customers, working hard to help provide guidance, solutions and recommendations.
You can find us at NCR.com/retail, have us call you back, call us in the U.S. at 1-800-CALL-NCR or call outside of the U.S. at 1-937-445-1936.