There’s an increase in new shopping and payment methods, like curbside pickup, grocery delivery and contactless payments. Retailers are trying to reduce as much physical interaction between their employees and their customers as possible to keep both parties safe. You might think there are no laws that prohibit cashless stores; indeed, federal law does not require that private businesses accept U.S. currency or coins as payment.
But down at the state level, things change. Before 2019, only one state, Massachusetts, prohibited retailers from going cashless. Now, over 21 cities, like Philadelphia and San Francisco, have implemented cashless retail bans. According to Tazra Mitchell, Policy Director at DC Fiscal Policy Institute, “a cashless economy is not an inclusive economy.”
So, according to the National Law Review, before converting to a cashless model, “retailers should consult with an attorney to confirm that local and state laws do not ban discrimination against cash payments.”