NCR CORONAVIRUS RESPONSE RESOURCES

A comprehensive list of restaurant industry resources to help you through the pandemic

Published April 16, 2020

NCR is actively working to help restaurant operators keep their businesses running. That’s why we’re dedicated to rounding up resources you can use to get help, give back and stay informed. Below is a list of resources to help your restaurant navigate this difficult time, along with a variety of support options from NCR that include:

  • Customized offers to address our customers’ needs
  • Individual restaurant outreach to help customers identify the technology needed to reach their customers during physical distancing, including  third-party delivery and off-premise ordering and contactless transactions
  • Resources to help U.S. restaurants understand the federal small business stimulus  
  • A full coronavirus resource center with the latest information and tips on how operators can better protect and run their business amid COVID-19 challenges

 

Resources available for the restaurant business

The National Restaurant Association has a business resource directory that includes free on-demand training videos to get restaurant employees up-to-speed on new hygiene practices and to help owners with new operational strategies. The directory also includes a “cost relief and revenue creation” section that offers resources to help you create online sales.

The Restaurant Opportunities Center (ROC) United, a non-profit that works with cities across the U.S. to improve wages and working conditions for the restaurant workforce, is providing resources and financial assistance to those impacted by the COVID-19 virus.

Eater has posted a convenient list of dozens of relief efforts and funds available to restaurants. It includes the James Beard Foundation Food and Beverage Relief Fund, a collection of donations from everyday diners and corporate donors.

Food & Wine is sharing their own list of resources for local and nationwide restaurant workers. It includes “a slew of programs, grants, and resources—from grassroots efforts to government relief.”

Bar Magic has created a hospitality relief dashboard—a portal of help and support to the culinary, foodservice, and hospitality industries—with more than 400 live resource links. It includes an interactive map of the U.S. so users can scroll over states to get links for more information and apply for aid. 

Hosteleria Digital is a Spanish site that posts articles about the impacts of the COVID-19 virus on the hospitality industry, including stats about how many jobs have been lost and how suspension of rentals is a priority for the hotel industry. 

GastroSuisse, the largest hospitality industry association in Switzerland, offers resources including the #HELPGASTRO campaign that was launched by partners from the Swiss gastronomy and hotel industry. 

Hospitality Europe posted a statement from the European Tourism Manifesto alliance calling for the European Commission and national governments to immediately implement the measures the commission presented March 13 “to mitigate the socio-economic impact of the COVID-19 outbreak.”

International Hotel & Restaurant Association posted a heartfelt article about how the hospitality industry is all in “this” together. On a similar note, their website features a story about how over 270 Marriott hotels across cities and regions like Seoul, Tokyo, Shanghai, Hong Kong and Mumbai are lighting up during the month of April in a show of hope.

 

Partnerships and Organizations

National Restaurant Association (NRA), the largest foodservice trade association in the world, has set up relief funds in the form of grants for restaurant employees whose wages have been reduced or who’ve lost their jobs. Their website also contains many other useful resources for those impacted by the COVID-19 virus.

NCR formed a partnership with Nymbus to help small business owners apply for Small Business Administration (SBA) Paycheck Protection Loans, and that includes Nymbus’ partner banks guiding owners through the application process.

The Centers for Disease Control and Prevention (CDC) continues to provide vital information to help protect restaurant workers, including ways to prevent illness, recognize symptoms of the COVID-19 virus and instructions about how to use cloth face masks. 

The World Health Organization(WHO) is providing the latest information about the global developments associated with the COVID-19 virus, including live videos from WHO headquarters.

 

Ways to support the restaurant industry

James Beard Foundation Food and Beverage Relief Fund - The James Beard Foundation is collecting donations from everyday diners and corporate donors to distribute to independent businesses. 

The USBG National Charity Foundation is fostering the Bartender Emergency Relief Program, a way to assist bartenders who have been impacted by the COVID-19 virus.

RethinkFood is taking over closed New York City restaurants to provide meals to those in need. The non-profit that normally takes excess food from restaurants, grocery stores and corporate kitchens to feed people who would otherwise go without is asking for food donations to continue their work.

One Fair Wage Emergency Fund is an emergency coronavirus support fund for tipped and service workers using the hashtag #YouGotServedChallenge. They’re seeking donations to provide cash assistance to restaurant workers, car service drivers, delivery workers, personal service workers and more. 

Restaurant Workers Community Foundation Crisis Relief Fund through Southern Smoke, an advocacy and action nonprofit created by and for restaurant workers, has raised millions of dollars for restaurant workers impacted by the COVID-19 virus. Instructions and an application form are easily accessible on their website.

 

Global support for businesses

National Restaurant Association (NRA)’s website includes CARES Act updates, other funding resources and answers to frequently asked questions. 

The U.S. Chamber of Commerce has a live blog, a resource tool kit, and a hub for small businesses that includes a small business survival guide. The chamber’s website also has information about COVID-19 virus-related measures they are working on with the U.S. Congress.

The British Chambers of Commerce is providing UK citizens with a business impact tracker, a support hub, official guidance from the UK government as well as information about available government support.

The French Chambers of Commerce website has information about the launch of a program to provide masks to workers in the retail food trade and tips for selling perishable food when restaurants are forced to close.

The Spanish Chambers of Commerce is providing updates about the actions they’re taking and a list of international measures as they relate to the COVID-19 virus.

The German Chambers of Commerce website features information about a second round of robust crisis loans for small- and medium-sized businesses, an FAQ for companies and current news about the COVID-19 virus. 

The European Food Safety Authority has published information regarding the spread of the COVID-19 virus through food, stating that there is no evidence that it is a source of transmission. 

The International Chambers of Commerce, recognizing that small- and medium-sized enterprises are the backbone of the global economy, is closely working with global chambers to help save them.

The European Union, posted a press release about the critical need to help workers keep their incomes and help businesses stay afloat. To help accomplish that, the EU Commision introduced a $100 billion “solidarity instrument” called SURE.

 

Relief programs for industry workers

National Restaurant Association (NRA) has set up grants for restaurant employees whose wages have been reduced or those who’ve lost their jobs. 

Restaurant Workers Community Foundation Crisis Relief Fund through Southern Smoke, an advocacy and action nonprofit created by and for restaurant workers, has raised millions of dollars for restaurant workers impacted by the COVID-19 virus. Instructions and an application form are easily accessible on their website.

One Fair Wage Emergency Fund is an emergency coronavirus support fund for tipped and service workers using the hashtag #YouGotServedChallenge. Through a website, they are seeking donations to provide cash assistance to restaurant workers, car service drivers, delivery workers, personal service workers and more. 

The USBG National Charity Foundation is fostering the Bartender Emergency Relief Program, a way to assist bartenders who have been impacted by the COVID-19 virus.

Federal loan programs in the United States

The U.S. Small Business Administration has a web page dedicated to resources for small businesses with links for funding options, local options and guidance for businesses and employees. 

Federal Disaster & Stimulus Package: The federal government will provide $350 billion for 100 percent federally guaranteed small business loans and loan forgiveness. Guidance on the program can be found on the U.S.Treasury Department’s website.

NCR has partnered with NYMBUS to help small business operators access the Small Business Administration (SBA) Paycheck Protection Loans. NYMBUS partner banks can help businesses through the application process. 

 

For more COVID-19 resources, articles and tips for restaurants, visit NCR.com/coronavirus/restaurants.

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