Put simply, sourcing on-demand talent is about matching eligible workers with opportunities at a moment’s notice. On-demand employees usually work temporarily for a firm on a case-by-case basis as needed and are usually classified as independent contractors or as employees of on-demand talent providers. This saves firms time and possibly money because they don’t need to recruit and train gig workers (on average it takes up to 36 days to fill a role via traditional methods, according to a 2019 SHRM talent acquisition report).
On-demand talent apps
Plenty of on-demand talent products and services are popping up in the market, many in the form of digital applications that make finding and hiring workers as easy as pressing a button. Companies are launching on-demand workforce applications specifically geared toward the hospitality industry. These apps can instantly provide lists of relevant staff positions looking to work based on your criteria. The applicants provide the restaurant manager with their work experience, areas of expertise and an employee rating based on past gigs they’ve worked, all through the application. A potential employee, as an example, who advertises “NCR Aloha Experience”, may open themselves up to 100,000’s of sites that run the NCR POS. Tools like these provide value for restaurant owners looking for workers at a moment’s notice and create a whole new digital marketplace for hospitality gig workers to find employment.
Related: Tips on how to find and keep the best talent for your restaurant in 2021—and beyond
Find your “Fly”
Even without on-demand talent applications, you can still benefit from the gig economy by hiring what the industry calls a “Fly.” A Fly is a part-time, hourly worker who is hired exclusively to pick up shifts when others can’t make theirs. Many restaurants will keep Flies on staff. A Fly usually has full-time commitments elsewhere, such as childcare, school or another full-time job, but can pick up shifts during their downtime in order to make supplemental income. Incorporating Flies into your workforce is a great way to overcome short staffing.
Foster a culture of flexibility
Another way you can leverage the power of the gig economy and build an on-demand workforce is to create a work culture that promotes flexible work schedules. Promoting this perk will naturally attract more gig workers to your business. First, create open work schedules that can be filled by your on-demand workforce. Next, advertise your flexible work model when posting jobs. Last, gamify your shifts by creating a rewards program for employees. For example, if an employee picks up five shifts, offer time and a half on the sixth. These incentive programs will not only ensure you stay staffed but will also incentivize your employees to work more frequently at your restaurant.