Not all restaurants are the same, but any job is easier to do (and the results are more effective) when your employees can each focus on a single task.
Clearly defining roles for every employee on your staff can create a more harmonious work environment.
So how can turnover be reduced? How can an owner remove some of the pain points that cause resignations and create a better work environment that encourages long-term employment?
“We don’t make it too hard, you know? We’ve got a really good cleaning company so it’s not like our staff is staying late or getting there early to clean. Just come in and do your job. We’re not making you do a bunch of annoying stuff,” said Brounstein.
Building great restaurant teams and finding ways to reduce restaurant employee turnover has always been a challenge, perhaps now more than ever.
But restaurant owners and operators have found ways to incentivize long-term commitments by promoting healthy communication, rewarding their best employees, creating a happy workplace and hiring trustworthy managers.
For more great restaurant resources, head to https://www.ncr.com/restaurants.