This can be a difficult question to answer, because the world we live in—both economically and technologically—is changing at a rapid pace. And you’re pressured to grow your business and revenue just as fast.
What do you have to do to get the growth you want for your bottom line and your customer base? And if your growth plans include opening additional restaurants or models like central kitchens or ghost kitchens, what are the technical requirements to make sure opening these new stores is as seamless and trouble-free as possible?
Related: Key decisions for developing your ghost kitchen strategy
You also need to consider technical capabilities that aren’t yet on the horizon. Finding the right POS for your restaurant allows you to seamlessly extend its capabilities into a full restaurant technology solution that may enable you to quickly address needs that may arise in the future, whether that’s with consumer engagement technology or advanced management capabilities.
Determining how to grow in this fiercely competitive dynamic can be a daunting task. How do you serve your customers faster and more accurately than your competition? How can you gain real-time insight into your operations to make smarter business decisions? How can you reach today’s consumer, as well as take advantage of the customer engagement that today’s technology offers? What’s the best way to acquire new technology in your restaurant? How do you offer seamless off-premise and digital ordering experiences that your customers adopt and love?
By taking a clear, objective look at these questions, you can start to plot your digital restaurant transformation and accelerate the journey—to more customers, more happy employees and more profit, whether you’re a single-site restaurant or a global restaurant enterprise.