In addition to adopting some of these practices, consider implementing a mobile payment strategy if your business doesn’t currently accept contactless payments. Enabling customers to simply wave their mobile phone over the payment device to complete a transaction is an extra precaution that could help prevent transmission and help customers feel safer.
Contactless payments do more than protect your staff and customers from potential exposure to the virus. They can also increase transaction speed and improve the customer experience, too.
“Contactless cards and mobile near field communication (NFC) are much safer because they do not come in contact with the reader and no one else needs to handle the card in most cases,” says Randy Vanderhoof, executive director of the Princeton Junction, N.J.- based Secure Technology Alliance.
Related: Even during a pandemic, 87 percent of consumers say they'd rather shop in your store—as long as you have robust self-checkout.