It’s no secret that restaurants and stores around the world are not able to operate as “business as usual” during the coronavirus global pandemic. Many nations declared a state of emergency to contain the spread of the virus by encouraging social distancing, which is creating challenges for everyone—especially site owners, operators and employees.
Restaurateurs and retailers, in particular, are dealing with the immediate downstream implications of this crisis on their business: fewer people moving about in public means significant cuts to revenue. According to Statista, global retail sales growth in 2020 was a negative 5.7 percent. And that's startling compared to the nearly opposite positive growth in 2019 (5.2 percent) and the projected positive growth of 7.2 percent in 2021.