NCR has separated into two separate and distinct companies: NCR VOYIX and NCR Atleos.
This website is temporarily being used by and for NCR VOYIX alone, and not by or for NCR Atleos. Click here to go to the NCR Atleos website.

NCR VOYIX CORONAVIRUS RESPONSE RESOURSES

Pis'mo kliyentam

Opublikovano 17 marta 2020 g.

17 marta 2020 g.

 

Uvazhayemyy kliyent,

Na protyazhenii boleye 135 let NCR VOYIX priderzhivayetsya osnovnoy tsennosti: «otnosit'sya k kazhdomu kliyentu tak, kak budto on nash yedinstvennyy kliyent». Eta neprekhodyashchaya tsennost' napravlyayet nas, kogda my stalkivayemsya s trudnoy zadachey reagirovaniya na koronavirus (COVID-19).

V yanvare my sozdali mnogofunktsional'nuyu tselevuyu gruppu po reagirovaniyu na koronavirus i sleduyem tekushchemu rukovodstvu pravitel'stva i mestnykh organov zdravookhraneniya.

Vo vremya vspyshki koronavirusa nashe vnimaniye udelyayetsya bezopasnosti i blagopoluchiyu nashikh sotrudnikov, kotoryye zhiznenno vazhny dlya podderzhki vas i vashego biznesa, a takzhe soobshchestv, v kotorykh my rabotayem. Nashey vtoroy osnovnoy zadachey yavlyayetsya bezopasnost' i postoyannoye obsluzhivaniye nashikh kliyentov.

Segodnya my predostavlyayem obnovlennuyu informatsiyu o preventivnykh i predupreditel'nykh deystviyakh, predprinyatykh na segodnyashniy den', poskol'ku my sosredotocheny na zdorov'ye, bezopasnosti i nepreryvnosti biznesa i yavlyayemsya vashim nadezhnym postavshchikom tekhnologiy. My osushchestvili ryad deystviy cherez nashu tselevuyu gruppu, v tom chisle:

  • Vvedeniye rukovodstv po ogranicheniyu rasprostraneniya virusov i podderzhaniyu zdorov'ya nashikh sotrudnikov.
  • Obespecheniye postoyannykh i prozrachnykh kommunikatsiy dlya nashikh sotrudnikov otnositel'no nashikh planov nepreryvnosti i novykh preventivnykh mer. My takzhe ustanovili pryamuyu svyaz' s tselevoy gruppoy, kotoruyu kazhdyy sotrudnik mozhet ispol'zovat', chtoby zadavat' voprosy i poluchat' dopolnitel'nuyu informatsiyu.
  • Vnedreniye operatsionnykh uluchsheniy v sootvetstvii s rukovodyashchimi ukazaniyami organov obshchestvennogo zdravookhraneniya dlya ogranicheniya vozdeystviya virusa na sotrudnikov i kliyentov:
    • Vnedreniye ogranicheniy dostupa na nashikh global'nykh ob"yektakh, vklyuchaya strogoye ogranicheniye dostupa posetiteley k nashim proizvodstvennym i ofisnym pomeshcheniyam.
    • Sil'no ogranichivayet vse komandirovki NCR.
    • Provedeniye teplovykh izmereniy v klyuchevykh tochkakh zemnogo shara.
  • Predostavleniye rukovodstv po bezopasnosti i raskhodnykh materialov, sootvetstvuyushchikh nashim sotrudnikam na mestakh i kharakteru ikh raboty, v sootvetstvii s Tsentrami po kontrolyu i profilaktike zabolevaniy (CDC) i VOZ.

Nakonets, nasha tekhnologiya stimuliruyet vzaimodeystviye s lyud'mi. Po etoy prichine my opublikovali dokument s rekomendatsiyami o tom, kak pravil'no dezinfitsirovat' i chistit' nashe oborudovaniye, kotoroye budet ispol'zovat'sya nashimi sotrudnikami i dostupno dlya vas.

Nepreryvnost' biznesa nashikh kliyentov yavlyayetsya klyuchevym prioritetom. My khotim svesti k minimumu sboi v rabote ili vliyaniye na vash biznes. Nasha tsel' - predlozhit' uroven' kachestva, operativnosti i podderzhki, kotoryy vy ozhidayete ot NCR.

Mnogiye pravitel'stva po vsemu miru vnedrili novyye rukovodyashchiye printsipy, vklyuchaya ogranicheniya na sobraniya, transgranichnyye peremeshcheniya i tak daleye. My ozhidayem dal'neyshikh ogranicheniy v blizhayshiye dni. Nasha tselevaya gruppa aktivno rabotala s kazhdoy iz nashikh vazhneyshikh biznes-funktsiy i sredstv podderzhki, chtoby adaptirovat'sya k etoy novoy rabochey srede, v to vremya kak my realizuyem nashi sobstvennyye plany obespecheniya nepreryvnosti. Pozhaluysta, svyazhites' s vashim predstavitelem NCR, yesli u vas yest' kakiye-libo voprosy ili problemy. Spasibo za vashe dal'neysheye sotrudnichestvo.

S uvazheniyem,

 

Mayk Kheyford
prezident i glavnyy ispolnitel'nyy direktor NCR