Updated March 27, 2020
Read the article below for cleaning best practices or click the link to download your own file.
DO use a microfiber cleaning cloth or cloth towel
DO spray the cleaner onto a cleaning cloth or cloth towel and then wipe the surface to be cleaned
DO clean with a cloth or towel that is damp but not soaked or dripping wet
DO consult trained service personnel for cleaning of the interior of electronic equipment
DO NOT spray cleaners directly onto equipment
DO NOT use abrasive cleaners (powders) or abrasive cleaning materials (scrub brush, scouring pad, etc.)
DO NOT soak the electronic equipment with cleaning liquid
Touchscreens can be effectively cleaned with diluted detergent or up to 70% isopropyl alcohol solution. Make sure you follow the cleaning procedure below to avoid damage to the touchscreen:
1. Clean the screen using a non-abrasive cloth and a diluted detergent solution, such as household soap and water. Do not apply any cleaning products directly to the screen and do not soak the cloth: wring it out before use.
2. Dry the screen with another soft cloth.
3. The screen can then be further cleaned by dampening a cloth with isopropyl alcohol solution, or using pre-packaged wipes, to wipe the screen. Do not apply any cleaning products directly to the screen and do not soak the cloth: wring it out before use.
Plastic & metal surfaces
We recommend cleaning plastic and metal surfaces of the POS or self checkout with soap, water and bleach solution. Note that bleach can damage clothing.
NCR recognizes that there are non-NCR third-party hardware devices used with our product, and we recommend following the instructions provided by those vendors.
The following US Environmental Protection Agency (EPA) recommended disinfectants, or their equivalent, are safe for use on NCR products:
Leave the system powered on if you are cleaning surfaces that are touched during normal business operations. Surfaces that are not normally touched during regular operations, we recommend that you power down the machine