During this challenging time, we wanted to provide helpful information for our NCR Payroll & HR clients regarding time clocks and biometric readers. These both require human interaction—like any “public” object, they’ll be touched by many users throughout the workday. To keep surfaces clean and hygienic, we recommend keeping hand cleaning/sanitizing dispensers close to your clocks and readers.
We don’t recommend cleaning the time clock or its readers currently, since it’s impractical to efficiently do so every time someone uses them. Instead, we recommend instructing users to wash their hands after using it each time. You can find additional information on hand-washing at CDC.gov and WHO.int.
Use the following steps below to periodically clean your time clocks. Turn off the clock and then wipe it down with a fine cloth, cotton balls or cotton swabs. On the NXG Series, do not clean the bio reader with any cleaning agent.
Do not use anything that is chlorine-based, such as bleach, non-chlorine bleach or chlorine-based bathroom or mildew cleaners or any solvents, such as acetone, MEK, TCE, paint thinner or turpentine to clean time clocks.