Published April 29, 2020
The coronavirus has forced small businesses to re-evaluate how they handle their check deposits. But what happens when the pandemic is over, and the world returns to a new normal?
Small businesses have increasingly adopted digital solutions to minimize the need for them to visit their branch during the COVID-19 outbreak. Using Remote Deposit Capture (RDC), for example, they can deposit multiple high value checks without leaving their business location or from the comfort of their own home.
The technology enables these customers, a segment that uses checks more than others, to quickly receive their funds at a time when their cash flow is challenged. And now that small businesses have experienced the ease of depositing checks using their smartphones and tablets at any hour of the day, we expect many to make this transition permanent.
One thing that remains to be seen is whether, after analysis, banks and credit unions decide to keep offering the increased deposit limits that have been in play during this crisis – enabling small businesses to handle their banking needs digitally so they have more time available to focus on providing essential services to their customers and communities.
Find out more about our RDC solutions that empower your small business customers to deposit checks from anywhere at any time or visit us online at NCR.com/banking.
For additional COVID-19 resources, articles and tips, visit NCR.com/coronavirus/banking.