When we think about how far the ATM has come in the last 40 to 50 years, we can’t help but turn our attention to the next generation and wonder what the next 10 years will bring for the ATM. The 80 series has helped shape and transform the banking industry since its inception. And, especially in a post COVID banking world, the ATM will continue to meet consumer expectations well into the future.
According to Adam Crighton, SVP and GM for digital-first self-service banking at NCR, “As banks firm up their digital strategies, the branch and ATM channels must remain a core component of any retail bank’s delivery strategy. Increasingly digital first, but not digital only, successful banks will place the mobile at the center of their strategies.”
The SelfServ™ ATM series has been on an incredible journey since 2008, but so has Nationwide Building Society. It’s fair to say Nationwide is leading the way with self-service technology both in branch and at the ATM with their new branch that opened in March 2021 with the unveiling of the newest SelfServ™ 84.
“Nationwide has been laser focused on delivering the best experience for its members from the beginning,” said Victoria Puviani, NCR Global Sales. “They’ve embraced new technologies like intelligent deposits, branch transformation projects and ATMs that have the latest software installed on their networks. It feels appropriate that Nationwide should be the recipient of our one millionth ATM.”
Diego Navarrete, SVP Global Sales, agreed. “Working with customers such as Nationwide allows NCR to push boundaries and bring to market technologies that ultimately go on to shape the future of self-service.”
Thank you, Nationwide. You really are one in a million.