Changes due to the coronavirus have made it more challenging for SMBs to conduct day-to-day banking tasks. But self-service technology can provide access to critical financial services, such as bulk coin deposit, rolled coin dispense, night safe/night drop, high capacity cash recycling ATMs and interactive teller technology.
Bulk cash deposit capabilities include:
High capacity recyclers or night safes that allow for a quick cash deposit and ensure funds are treated securely
Bulk coin deposits that allow real-time cash deposit if funds need to be accessed immediately
Rolled coin dispensers so change orders are seamless, as SMBs can dispense coins as required
Migration to remote deposit capture for check deposit eliminates the need to visit a bank branch altogether, enabling businesses or consumers to scan an image of a check on their mobile phone and send it to their bank for processing.
All of these choices allow financial institutions to support many SMB needs while minimizing personal interactions. If the customer needs more personal assistance, they can also use Interactive Teller Machines for advice and more complex transactions to #KeepCommerceRunning.