The first ATM was installed in 1967 outside a London Barclay’s branch, a device largely credited to British inventor John Sheppard-Baron. While the drive-thru was convenient, thanks to the invention, ATMs provided the simplicity and eﬃciency that customers wanted, while allowing them to make last minute withdrawals whenever they needed. And, with the invention of the PIN number, Scottish inventor James Goodfellow gave the world the modern ATM.
Further advances in software allowed for self-service machines to connect to a vast computerized network, making it possible for individual terminals to communicate with one another and with the institutions that installed them. Eventually, ATMs and self-service machines were expanded to drive-thrus, with the ability to do more than just get cash or make deposits.
Since then, more than 3 million ATMs have popped up around the world, largely replacing tellers with self-service technology that performs the most common and frequent banking transactions. Although the United States remains the largest market, drive-thru ATMs are also popular in countries like Brazil, Canada, Columbia and Saudi Arabia.
With such wide adoption, FIs can provide the kind of fast and eﬃcient service that suits their customers. Dick Parkhouse, a director at Barclays, summed up the beneﬁts:
“It is ideal for anyone having diﬃculty visiting cash machines either because they have children in the car or ﬁnd parking diﬃcult. It is easy to use and very convenient because people can pull in, get their cash and drive oﬀ without leaving the comfort of their vehicle."