Customers are looking to reduce contact with shared surfaces as much as possible, including the ATM. And as self-service becomes a focal point for consumer banking, contactless NFC debit cards are one way to help protect and reassure your customers.
And contactless debit cards are on the rise during the pandemic, particularly in the U.S. A little over two years ago, only 3 percent of U.S. cards were contactless, while 64 percent were contactless in the U.K. and 96 precent were contactless in South Korea. But, between the months of March 2019 and April 2020, contactless cards in the U.S. grew by 150 percent.
With tap and go, instead of inserting a card into the ATM card reader, customers can instead place their card near the reader to complete the authentication and transaction. This creates a faster, safer, digital-first experience—and, as an added benefit, eliminates the potential for card skimming.