Small Business Digital Banking for the Post-COVID World


The pandemic has been a massive catalyst in the shift to digital among business owners. Banks are hoping to convert new businesses trying online banking and payments for the first time into long-term, engaged users. But they’re also watching as those clients flirt with payments, lending and other services from Big FinTech players like PayPal, Square, Stripe and Intuit.

Watch the webinar to hear Javelin Strategy & Research’s Jacob Jegher and NCR’s Doug Brown and Erica Pilon discuss what you can do to position your FI as an essential part of your clients’ small business, plus:

  • Radical changes in business digital banking and payments over the past seven months
  • How banks’ response to the pandemic has altered banking relationships
  • Tech companies that are building business platforms with an eye toward making banks obsolete
  • Five key opportunities for banks to respond to the threat, and design digital banking and payments services for the post-COVID competitive environment.