ATM outsourcing could be the answer to your need to reduce the cost and complexity of your self-service channel. However, this strategic decision requires a clear demonstration of return on investment (ROI).
The question is how best to ensure that all factors are identified and properly weighted to truly show the value ATM as a Service can deliver. ATM outsourcing investment decisions based on ROI captures the question of "what" but misses the question of "why" which is where the true benefits of an outsourcing solution are often found. In this whitepaper, we'll show how outsourcing the management of the ATM channel delivered increased efficiencies for a large mid-western financial institution after implementation.
We’ll also provide a tool you can use to build your own qualitative ROV analysis as part of your vendor evaluation process.