is the customer experience you deliver important to your bank?

Improve ATM network performance at a lower cost

As your most touched point of interaction with customers, your ATMs are a critical channel that must offer the level of service that your customers demand. However growing channel complexity and increased focus on security and compliance issues are stretching already thin IT budgets. NCR Total ATM Services can help solve these challenges by providing an easy to implement solution including a single point of accountability, best practices in day to day ATM management and end-to-end visibility of the ATM network

 

END-TO-END PROBLEM RESOLUTION

NCR's Total ATM Services provide a full suite of managed services designed to give you access to industry leading tools and service methodologies without the capital investment or a large management commitment. As your managed services provider, NCR reduces operational costs of your ATM network while improving availability so that your team can focus on strategic projects.

   
Maintenance and Software Services:

1. First Line Maintenance
2. Second Line Maintenance
3. Software Maintenance and Support

Managed Services:

1. NCR Account Support
2. Incident Management with Help Desk
3. Predictive Services - with remote resolution
4. Software Patch Management and Software Distribution Services
5. Software Integrity Management
6. Cash Management Services
7. Consumables

When you decide to take the management of your ATM network to the next level, we’ll make the transition easy by providing a single point of contact to oversee and manage the changeover from your current provider to NCR, allowing you to focus on core business imperatives.