We'll fix it before it breaks

Unlike other maintenance services that wait for service disruptions to happen and then react, NCR Predictive Services continually tracks components on self-service devices. Even before an issue is visible to consumers, we prevent problems by identifying when a component is not working correctly. When this happens, we use this detailed diagnosis to schedule parts and a service technician to correct the issue before it inconveniences your customers. This proactive, targeted service can dramatically lower the impact of component issues.

 

Predictive services can add 13 hours of increased availability and recovery of over 65 transactions per year per ATM which would have been lost due to downtime.