eCommerce Solutions
NCR has been bringing insight and innovation to world-class businesses for more than a century while NCR eCommerce has been delivering customized software solutions for over a decade. NCR eCommerce enables leading financial institutions and retailers to create a strong and ongoing relationship with their customers – taking the traditional brick and mortar way of selling goods and services into a click and mortar relationship between our clients and their customers.- For additional information, visit the eCommerce Solutions web site
Mobile Banking Solution
NCR's Mobile Banking solution enables our financial clients to enhance customer satisfaction and loyalty by providing internet banking access via their cell phones or PDAs. Combining these channels empowers customers by letting them check their account balance, transfer funds, or pay bills when and where it suits their schedules.
By offering this solution, you extend your on-line banking to a wide range of wireless devices such as Web-Enabled Phones (WEP), PALM devices, PDAs, Pocket PCs, Blackberrys, and text-only (SMS) devices. All wireless network providers that your customers already use are supported. No changes will be required on your customers' part to bank with you on their mobile device.
Key benefits include:
- Extensive Mobile Device Support –– Support for thousands of web-enabled (WAP) and text-enabled (SMS) mobile devices
- Works With All Wireless Network Providers –– Your customers will not be required to change their wireless network provider to bank with you on their mobile devices
- Security –– Support for your current multi-factor security and authentication systems
- Minimum Time-To-Market
- Flexible and Scalable
Internet Banking
NCR offers Consumer, Small Business, and Corporate Banking solutions that provide your customers with the most flexible banking solutions available on the market today. We give your businesses more ways to analyze, manage, and control their financial position than ever before. NCR delivers these banking solutions on a tightly integrated platform, made possible by NCR’s Logical Data Model, which provides single sign-on and high, robust availability – enabling the most feature-rich capabilities in the industry.
- Best in Class integrated solution on a single platform
- On-line Account Information
- Account Consolidation
- Bill Payment and Presentment
- Check Imaging
- eStatements
- Stop Payments
- Alerts and Notifications
- OFX (Web/Direct Connect)
- Secure Messaging
- Customer Relationship Management, Maintenance, and Reporting
- Message Maintenance
- Tiered Authority and Entitlements
- Wire Transfers
- Internal/External Funds Transfers
- Positive Pay
- ACH (origination, data import, and validation)
- Web-Based Payroll Services
- Remote Check Deposits
- Intelligent Authentication
- New Account Funding
How do you get your current customers to buy more and shop more frequently? Loyal customers know what they like – whether it's quality, service, or convenience. NCR's e-Shopping solution gives you one more way to touch this valuable audience so they get more of what they like from your store and you gain increased revenue in return. e-Shopping offers you:
- A seamless multi-channel experience
- An additional selling channel
- Customizable web sites which integrate with your operations
Multi-Channel Marketing
The most important thing any business can do is communicate with prospects and customers. Personalized messages that serve the needs of the customer go a long way in selling your product, building your brand, and strengthening the relationship. Do it well and your customers will know exactly why they should choose your company.
NCR's Customer Power suite offers complete campaign management utilizing:
- Metadata-driven environment
- Dynamic rules engine
- Delivery through multiple channels
- Cross-channel tracking and targeting
- Feedback loop into your data warehouse
Effective e-Mail Marketing
NCR's PostMaster provides you with everything you need to create, run, and monitor an effective email marketing campaign. We begin this process by accessing data from multiple touch points, combining the campaign for each segment, transmitting emails, and tracking performance.
- Dynamic newsletters and offers
- Secure electronic statements
- Personalized transactional messages
- Electronic surveys
- Triggered alerts and notifications
Channel Integration
Channel integration is the biggest issue facing customers today - Convergence or multi-channel retailing is the integration of multiple touch points into a cohesive customer-serving solution. NCR has dedicated itself to work diligently to facilitate multi-channel retailing for our customers. In bringing together different channels (web, store, kiosk, catalog, and so forth) with different functions, we turn the experience of convergence into a robust eCommerce solution by synchronizing all your selling channels with all of your selling functions.
Managed Hosting
NCR's eCommerce Managed Hosting capabilities bring you a unique blend of powerful protection and insightful management benefits including:
- 24 x 7 x 365 monitored security and controlled access facility
- Smoke, heat, and water detectors
- Emergency lighting
- Uninterruptible power supply with back-up diesel generator
- Emergency procedures
- Disaster Recovery plans
- Database administration
- Intrusion detection
- Migration support
- Operating systems management

