The NCR TouchPort 90 makes customer service easy and cost effective. Provide live assistance to all your locations that have limited or no company agents with NCR TouchPort 90 and Virtual Customer Service Agent. Allow representatives to assist your customers via a camera, display and handset interface integrated into the airport kiosk.
Optimize resources
Make the best use of your customer service agents at locations that fluctuate in demand. Provide the best customer interactions with the highest level of service from a remote location, resulting in optimized agent resources and reduced costs.
Improve the customer experience
Provide a personalized service and rapid response to all queries that would normally be challenging for a touchscreen-only self-service airport kiosk application. The enhanced interface allows the agent to quickly and easily verify images (ID photographs) on documents required for transactions.
Increase throughput
The superior speed and performance of the Intel® Core™2 Duo processor reduces transaction times and offers a faster self-service experience.
Offer next-generation technology
Driving license and ePassport reading is supported to deliver tomorrow’s robust technical advancements today without requiring future hardware changes.
Drive revenues
Provide more personalized offers and promotions to your passengers by opening up a two-way dialogue and discussing benefits specific to them.
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