Software-as-a-Service (SaaS) - Definition, Benefits and Vendor Selection: An NCR White Paper

A SaaS model shifts the burden of implementing and maintaining a software application from the customer to the vendor. It permits users to leverage the software functionality without the burden of deploying and managing the software themselves. It also eliminates the added costs and complexities of deploying additional hardware and software.

Today’s customers are savvy and want information delivered quickly. They are demanding anytime, anywhere convenience and more self-service options. In order to meet these growing demands, companies require great flexibility in how they implement new products and services.

To drive sustainable growth, today’s leading retailers, financial institutions and airlines are challenged to implement innovative new solutions and services while containing costs. In order to meet the aggressive timelines, companies need a way to deploy solutions faster with reduced risk and capital investment. There’s a growing concept called Software-as-a-Service (SaaS) that will solve many budgeting and time-tomarket challenges. Software providers still offer the traditional on-premise license solutions; however, a SaaS model may be right if you are looking for lower initial investment, quicker time to market, a constant expense structure, or a flexible pricing subscription model.